Units processed by type and date range
Average turn time
Open orders by status
Quality performance history, non-conformances & deviations, product damages, and complaints
For customers without GPS Document Access, please contact your customer service representative.
Participating Sterigenics facilities in the U.S., Canada, Brazil, and Mexico utilize OPENDOCK™ 1, a third-party dock scheduling platform, designed to streamline appointment scheduling. Customers can book and manage appointments online, monitor appointment status in real time, and access carrier insights from delivery through pickup.
Visit opendock.com and follow the instructions to book your appointment today.
1OPENDOCK™ is a third-party platform. Sterigenics does not control and is not responsible for the performance or availability of third-party platforms. OPENDOCK ™ Powered by Loadsmart Inc. © 2026 – All rights reserved. SOC2 Type II
Commonly asked questions answered and allows customers to navigate questions themselves confidently, at their own convenience. Available under the information tab.
Sterigenics GPS® is a secure online customer portal that provides 24/7 visibility into your sterilization operations. The portal helps you monitor inventory, track processing status, access important documents, and review operational, quality, and financial performance data. By providing real-time information in one location, Sterigenics GPS® helps improve supply chain planning and decision-making. Contact your processing facility customer service representative or account manager to set up GPS access.
The Sterigenics GPS® portal allows you to monitor your inventory throughout the sterilization process. You can view the current status of your products, track order progress, and stay informed as items move through key processing stages. This visibility helps you better plan production schedules and product availability.
The Sterigenics GPS® Document Library provides convenient access to important processing documentation. Depending on your services, you can view and download documents such as VeriCycle® EO Processing Reports and Certificate of Processing Reports. Additional document types may also become available as the portal continues to expand.
Yes. The Sterigenics GPS® customer portal offers customizable email notifications that automatically alert you when important processing milestones are reached or when documents become available. These notifications help keep your team informed without requiring constant portal monitoring.
The Sterigenics GPS® customer portal provides access to a wide range of information, including current inventory status, units processed by type and date range, average turnaround times, open order status, quality performance history, and financial data such as invoice summaries. The portal also stores up to 12 months of historical data, giving you valuable insight into past processing activity and performance trends.
Yes. The Sterigenics GPS® customer portal is designed for anywhere, anytime access. You can log in from your office computer, laptop, tablet, or smartphone to check processing status, review documents, and monitor inventory whenever you need information.
